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Channels

Channels are shared spaces where teams can chat and collaborate.
  1. Open the space dropdown (requires privileges).
  1. Select Create Channel or use the + button in the left sidebar next to Channels.
  1. In the channel creation dialog, enter:
    • A channel name
    • A description
    Then click Submit.
Main dashboard interface

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Direct Messages

Direct messages allow private one-to-one conversations.
  1. To message a known account, navigate to People and search for the username.
  1. When the result appears, click + Message to start a direct chat.
Main dashboard interface
  1. Alternatively, from the right sidebar, right-click a user and select Send Private Message.

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Get familiar with the Messaging UI

The messaging interface is designed to be simple but powerful.

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Channels

  • Channel name is displayed at the top.
  • Access quick actions: Saved messages, Pinned messages, and Mentions.
  • If you’re an admin, you can click the pencil icon to edit channel info or delete the channel.

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Direct Messages

  • The person’s name is displayed at the top.
  • Same quick actions available: Saved messages and Pinned messages

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Writing and Sending Messages

  • At the bottom, use the input box to type your message.
  • Next to it, you’ll find:
    • Emoji picker
    • Attach button
    • Send button

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Interacting with Messages

When you hover over a message:
  • Text messages: Reply, Emoji reaction, Copy, Options
  • Files or images: Reply, Emoji reaction, Download, Copy, Options
  • Use the scroll-to-bottom button to quickly jump back to the latest messages.
  • If you’ve missed updates, a Recent Messages divider will appear above your unread messages.

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Support and Uploads

  • At the bottom bar, you’ll find a Help icon to contact support.
  • An Uploads pop-up displays files you’ve:
    • Recently uploaded
    • Are currently uploading
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